We aim to dispatch orders within 3 working days of payment. Your shipping costs will be detailed for you before you complete checkout. As a guide UK orders take 2-3 days for delivery, European orders take 5-10 days and the rest of the world takes 5-15 days. UK delivery is free on orders over £100 and we charge a flat rate of £4.95 for orders of £99.99 and below (with no cost for additional items) or £5.95 for UK highlands and islands, £12.50 per item for orders in Europe and £19.50 per item for the rest of the world. Please contact us direct if you would like to discuss shipping for an order from outside the UK as rates can vary and we may be able to organise a better price for you.
We hope you are happy with your Green&Blue purchase. If for any reason you are not entirely satisfied you may return it within 14 days of delivery for a full refund. Green&Blue will not pay for delivery of returned items or accept items that are not in their original condition, damaged or have missing parts. Please note that items are your responsibility until they reach Green&Blue and you may, therefore, wish to choose a recorded delivery service.
If you have purchased your product from a retailer please contact them in the first instance if you are not satisfied.
Green&Blue can not be held responsible for any damage, loss or injury occurring due to poor choice of location of your Birdball product. Please refer to our recommendations when positioning your Birdball.
This does not affect your statutory rights.
Referring to the above policy, please send any returns to Green&Blue Returns, New Road, Perranporth, Cornwall, UK, TR6 0DL. Tel 01872 858658.