Home // Terms & Conditions

Terms & Conditions

www.greenandblue.co.uk is operated by Green&Blue. We are based at Unit 1 New road, Perranporth, Cornwall, TR6 0DL. Our VAT number is 847067896.

Online orders
All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery. Prices are displayed in £GBP

Order acceptance and the completion of the contract between you and Green&Blue will take place on the despatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it. Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing or product description error
  • You not meeting the eligibility to order criteria set out in
    the Terms & Conditions

If there are any problems with your order, you will be contacted by a member of our team.

We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Cancellation
If you wish to cancel an order, you may do so by contacting us at info@greenandblue.co.uk or calling us on 01872 858787. You must do this as soon as possible and if the order has already been packaged and arrangements have been made for it to be sent out to you, we would request that you return the goods to us once they have been delivered, following the instructions within Deliveries & Returns.

Amending your Order
If you wish to make any other changes to the order, such as adding or deleting items, please email info@greenandblue.co.uk within four hours of placing the order.

Description of Products
Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position at the exact moment you place an order.

Payment
When placing an order you confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Data Protection
We reserve the right to keep all customer details on our ordering system and a paper copy at our Head Office until such a time we deem it suitable to destroy them. We will take all reasonable steps to ensure all information remains confidential.

We may use information you provide or which we obtain in the following ways:

To register you with our web site and to administer our web site services.
For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
We may inform you (by e-mail, mail or otherwise) about products and services which we consider may be of interest to you. We will only do this if you have agreed to receive our newsletters.
For the prevention and detection of fraud.
To administer any prize draws or competitions you may enter.
If at a later date you wish to opt-out of receiving marketing information from Green&Blue, you can instantly unsubscribe using the unsubscribe link on any of our email newsletters.

We may give information about you to the following, who may use it for the same purposes as set out above:

To employees of Green&Blue to administer any accounts, products and services provided to you by Green&Blue now or in the future.
To anyone to whom we transfer or may transfer our rights and duties under our agreement with you. If we have a duty to do so or if the law allows us to do so.

Privacy
In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser version and the web site you visited prior to our site. New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called “cookies”, which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie. This will give you the opportunity to decide whether to accept it.

We endeavour to take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

You have the right to see personal data (as defined in the Data Protection Act) we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us. Please note that any products and services are supplied subject to our standard terms and conditions. If you have any comments or queries in connection with our privacy policy, please e-mail us at info@greenandblue.co.uk.

KEEP THE BUZZ

WITH 10% OFF YOUR NEXT ORDER

When you sign up for news offers and product launches

DESIGNED THE WAY NATURE INTENDED